Legal
Privacy Policy
Last updated: January 19, 2024
This Privacy Policy describes how Leogics Solution ("we," "us" or "our") collects, uses, and discloses personal data, and the choices you have related to this.
Privacy Policy Applicability
This Policy is applicable to data collected through leogics.com and other websites managed by Leogics Solution (collectively, the "Websites"), through our software products (the "Solution"), and through any other interactions you might have with us — such as email newsletters, online and in-person events, and other interactive features and communications. This Policy does not apply to any third-party websites, applications, or businesses to which we link or who may link to us. You should review the privacy policies of those third parties to understand how they may collect and use your personal data.
Privacy Policy Updates
We may update the terms of this Policy at our discretion. We encourage visitors to frequently check this page for any changes.
How We Collect
We may collect your personal data when you: • Visit our Websites (through automated cookies) • Use our Websites or Solution • Interact with us via the Solution, Websites, email, social media, or telephone • Participate in our online communities, blogs, or other forums • Register for or attend an online or in-person event sponsored by us • Submit an application to work for us
What We Collect
i. Personal Data We May Collect from You
• Your name, username, email address, postal address, phone number, and other contact information • Your employer, job title, and other employment-related information • Records of your correspondence with us or on our forums • Information from surveys, events, social media, or other communications
ii. Technical Data We May Collect Automatically
• Device and connection information, including IP address, unique device identifiers, browser type, and browser language • Approximate location information based on your IP address • Cookies and tracking technologies that analyse your interaction with our emails and use of the Websites (see our Cookie Policy for more information)
iii. Personal Data We May Receive from Third Parties
• Business contact information from third-party providers, event co-hosts, or B2B intelligence platforms • Publicly available data from third-party sources, like social media
How We Use Your Data
i. To provide and support the Solution and Websites
We use your personal data to provide and support the Solution and Websites. We may send you service announcements, technical notices, security alerts, billing, and support-related messages related to your account or transactions with us. You may not opt out of these messages, as they are considered part of the Solution. Legal Basis: Contractual obligation or legitimate interest in providing access and support.
ii. To provide an individualised experience
We use the information we collect to personalise content and experiences on our Solution and Websites, and to tailor your experience to your preferences. Legal Basis: Legitimate interest in improving your experience with us.
iii. To understand and manage our relationship with you
We use your personal data to monitor the health of our relationship with you, identify usage trends, and suggest new services or features. Legal Basis: Legitimate interest in ensuring you get full value from the Solution and Websites.
iv. To communicate with you
We will contact you in response to questions, feedback, or comments. We may also reach out with personalised messages if we identify that our Solution may be of interest to you. You can opt out of marketing communications at any time. Legal Basis: Legitimate interest in correspondence, or your consent for marketing communications.
v. To create anonymous data for product development
We may anonymise and aggregate data to understand feature adoption, make product decisions, and improve the Solution. When using collected data for product development, we will always remove all personal data and Customer Data. Legal Basis: Legitimate interest in improving the Solution.
vi. For security, compliance, fraud prevention, and safety
We may use your personal data to investigate or prevent violation of the law, our Terms of Service, or to secure the Solution and protect rights, privacy, safety, or property. Legal Basis: Legitimate interest in protecting against unauthorised use, and contractual obligations to monitor compliance.
Data Retention
We will retain your personal data as needed to fulfil the purposes for which it was collected — including to provide services, comply with legal obligations, resolve disputes, and enforce our rights. Following termination or deactivation of your account, we will delete your Customer Data and anonymise your User Metrics, but may retain contact information and other personal data in our records where a business or legal reason exists. To request deletion of your personal data, please contact us using the details in the Contact Us section.
Data Security
We take security seriously. We apply appropriate organisational, technical, and physical precautions to help protect against unauthorised access to, alteration of, or destruction of your personal data. While we follow industry standards and best practices, no transmission of data over the Internet can be guaranteed to be 100% secure.
Children's Data
The Services and Websites are not directed to anyone under the age of 18. A parent or guardian who becomes aware that their child has provided us with personal data may contact us and we will attempt to delete the child's data as soon as possible.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@leogics.com or through our Contact Us page at leogics.com.